Privacy Policy

GraceSpine Chiropractic Care ("GraceSpine," "we," "us," or "our"), located at Suite 101, 7685 103rd St, Jacksonville, FL 32210, is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information on our website and digital services.

We collect information you provide directly, including:

• Contact information (name, email, phone, address)
• Details you share when requesting an appointment by phone or contact form
• Communications submitted through contact forms

We may also collect technical data (IP address, browser type, pages visited) through cookies and analytics tools. We use privacy-preserving analytics and never combine technical data with Protected Health Information (PHI).

We use your information to respond to inquiries, help schedule appointments by phone or contact form, communicate with you about your care, improve our website, and comply with legal obligations.

Protected Health Information (PHI) is governed by our Notice of Privacy Practices (NPP), not this Privacy Policy. All PHI is handled in strict compliance with the Health Insurance Portability and Accountability Act (HIPAA). See our Notice of Privacy Practices for full details.

We do not sell, rent, or trade your personal information. We may share information with trusted service providers who sign Business Associate Agreements (BAAs) and maintain HIPAA compliance, or as required by law.

We implement administrative, technical, and physical safeguards to protect your information, including AES-256 encryption at rest, TLS 1.3 in transit, multi-factor authentication, and regular security audits.

For privacy questions, contact our Privacy Officer at: info@gracespine.com or (904) 877-9694.